Gaming is about more than winning — it's a source of enjoyment. Superbaj wants you to always play in control. Our responsible gaming policy and tools are here to help you maintain that balance.
Important Warning: Gaming addiction is real. If you feel your gaming habits are getting out of control, please seek help now. Superbaj is always here for you.
Our commitment: At Superbaj, we believe responsible gaming is more than a policy — it's a culture. The wellbeing and safety of every user matters to us more than business.
We've built tools to keep you in control at all times — use them at your own pace and convenience.
Set your own daily, weekly, or monthly deposit limit. Once a limit is in place, it applies automatically — eliminating the risk of overspending.
Set your own time limit for continuous gaming sessions. When the time is up, Superbaj will remind you to take a break — because rest is part of gaming responsibly.
Feel like you need a breather? Take a gaming break anywhere from 24 hours to 6 weeks. Your account will be temporarily deactivated during this period.
If you need a longer break, you can self-exclude for anywhere between 6 months and 5 years. During this period, accessing your account or opening a new one will not be possible.
Review your gaming patterns. Superbaj makes it easy to see how long you've played and how much you've won or lost — invaluable information for making informed decisions.
Whatever the issue, whenever you need us — Superbaj's dedicated support team is here for you. Get help with responsible gaming advice, setting limits, or self-exclusion.
Responsible Gaming means using gaming as a healthy form of entertainment — where you consciously set limits on your time and money and stick to them. Superbaj believes every player has the right to understand their own boundaries.
Online gaming — whether Live Casino, slots, or betting — is inherently exciting. But when that excitement turns into addiction, it can harm your family, relationships, and financial stability. That's why Superbaj wants every player to recognise when gaming is fun and when it's becoming a problem.
The core principle of responsible gaming is this: gaming should never be viewed as a source of income. It is entertainment, and like any entertainment — going to the cinema or dining out — it deserves a set budget.
Please note: Consistent income from gambling or betting is not realistic. The house edge always applies in the long run. Never chase your losses with bigger bets — it's one of the most common and costly mistakes.
Problem gaming or gaming addiction doesn't always appear overnight. It develops gradually, and can be difficult to recognize on your own. Superbaj helps you identify the signs below.
| Signs | Example | Type |
|---|---|---|
| Spending beyond your budget | Depositing more than your set limit | Warning |
| Chasing losses | Betting more after losses | Dangerous |
| Losing track of time | Playing for hours without realising it | Warning |
| Neglecting family and work | Neglecting work or family time | Dangerous |
| Borrowing money | Borrowing from friends or family to fund gaming | Dangerous |
| Unable to take a break | Wanting to stop but unable to | Severe |
| Playing as a regular form of entertainment | Playing occasionally within a set budget | Healthy |
If you're experiencing the warning signs listed above, Please pause your gaming and reach out to Superbaj Support or a professional support organisation. Asking for help is not weakness — it takes courage.
Superbaj offers a set of specially designed tools to support you on your responsible gaming journey. These tools are entirely voluntary and available for you to use at any time.
Set daily, weekly, or monthly deposit limits. Lowering a limit takes effect immediately, but increasing one requires a 7-day waiting period.
Set a time limit for continuous gaming sessions. Once the limit is reached, the system will automatically alert you.
You'll receive periodic pop-up notifications reminding you how long you've been playing and how much you've lost.
From a short-term break to long-term self-exclusion — choose whatever works best for you.
Gaming will automatically stop once you hit a set loss amount — cap your financial risk before you start.
Opt out of promotional emails and bonus offers — protect yourself from the temptation of advertising.
Contact Superbaj Support to activate these tools, or make changes directly from your account settings.
Answer these questions honestly — no one is watching. If you find yourself saying "yes" to most of them, it may be time to seek help.
Have you ever spent more than your set gaming budget?
Do you feel like one more game will win back what you lost?
Have you thought about stopping gaming but couldn't?
Are your family or friends worried about your gaming?
Have you ever borrowed money or sold assets to fund your gaming?
Is gaming getting in the way of your work, studies, or family responsibilities?
If you answered "yes" to 3 or more questions — Please contact Superbaj support or activate a cooling-off period. You are not alone, and help is available.
Gaming addiction affects not just the individual, but the entire family. If you suspect someone close to you is spending excessive time or money on gaming, take the steps outlined below.
Talk about it with empathy rather than anger. Expressing concern is far more effective than making accusations.
Family members can also reach out to Superbaj support directly. We'll offer confidential guidance and, if needed, help apply restrictions to the account.
Gaming addiction is a recognised mental health condition. Seeking help from a psychologist or addiction specialist is completely normal and effective.
Supporting a family member through addiction is tough. Make sure you're taking care of your own mental wellbeing too. Consider joining a support group.
A special note for parents: Superbaj strictly prohibits anyone under 18 from using the platform. Age is verified at registration, and identity is confirmed through the KYC process.
The Superbaj platform is strictly for adults aged 18 and above. We do not allow minors to register or access gaming features under any circumstances.
Parents can use internet filtering software to block their children's access to gaming sites. Superbaj strongly encourages this measure.
Superbaj conducts age verification in accordance with the guidelines set by international licensing authorities. This is both a legal obligation and an ethical responsibility.
Recovery from gaming addiction is possible. With the right support, anyone can overcome it. Superbaj works alongside professional organisations while also providing direct assistance.
If you feel gaming is having a negative impact on your life, the first step is to acknowledge it. Then reach out to Superbaj Support at [email protected]. Our team will help you take the necessary steps, with full confidentiality.
Seeking support for responsible gaming is nothing to be ashamed of — it's a sign of courage. Superbaj genuinely cares about every player's wellbeing and is committed to standing by you every step of the way.
Superbaj Support: [email protected] — Write to us for any questions or assistance related to responsible gaming. We respond within 24 hours.
Every gaming experience at Superbaj is managed responsibly. Join our platform and enjoy gaming that is safe, transparent, and fun.